SHIPPING & RETURNS
Shipping & Returns Policy
Thank you for choosing us! We’re thrilled to have you as a customer and want to ensure your shopping experience is smooth and enjoyable. Here’s everything you need to know about our shipping and return policies:
Shipping Policy
We only ship to verified addresses. If your shipping address doesn’t match the billing address associated with your payment method, your order will not be processed.
Domestic Shipping (U.S.):
Processing Time: 1 to 15 business days, depending on item availability.
Delivery Time: Once shipped, delivery typically takes 2-5 business days.
Shipping Days: We ship Monday through Sunday.
Shipping Fee: A flat rate for U.S. orders, depending on order size.
Once an order is placed, it can be edited or canceled. Please note that our only refund method is store credit.
Return Policy
While we do not offer cash refunds, we’re happy to provide store credit for any issues. You have 7 days from receipt of your item to initiate a return for store credit.
Exchanges
To request an exchange, please contact us within 7 business days of receiving your order. The item must be in its original, unused condition and in its original packaging.
- If your item is damaged or incorrect (verified by evidence you provide), we will cover the cost of return shipping.
- For other reasons, the customer is responsible for both return shipping and the cost of reshipping the new item.
Important Notice
Shipping & Return Policy
We are not responsible for lost or damaged packages. To ensure safe delivery, we strongly recommend selecting Standard Shipping to a USPS Smart Locker or Signature Required at checkout, especially if packages in your area are prone to theft.
Please note:
We do not offer refunds for returned packages. Instead, store credit will be issued.
Once your returned package is received at our facility, we will contact you to arrange reshipment or provide store credit.
Thank you for your understanding and continued support! If you have any questions, feel free to reach out. Happy shopping!